FAQ

What time is my appointment? Oh, why don’t you assign times?

The reason we don’t give estimated appointment times is that we want our crew to be able to focus on each clients’ needs without racing against the clock, so we avoid timed appointments to best serve you. Throughout the day, our customers may need to add tree work to their existing appointment and we’d rather not disappoint our customers, put our crew in a potentially dangerous situation or compromise the quality of our work. We hope you understand.

What do I need to do to prepare my yard for my appointment?
  • Make sure there is easy access for our crew to get to the part of your yard that needs to be serviced including unlocking gates, moving items that may be blocking access, etc.
  • Please remove all landscaping lights under or around the trees that could interfere with your service.
  • Please move any patio furniture, decorative pots, or any other items under or around your trees that could interfere with service.
Do I need to be home in order for your crew to cut my trees?

Nope! You do not need to be home, all we need is access to the space where we need to work and detailed instructions on what you want done to your property.Β 

Do I need a stump grind?

Some customers don’t mind a stump that isΒ cut flat to the ground but others would rather remove it by grinding it down 6β€³ inches below grade. Stump grinding is not automatically included in your removal service, it is an add-on service that requires special equipment. Please make sure to clearly mark any irrigation lines, plumbing, etc. that may be close to your tree.

Can I plant a new tree in the same spot as my old tree?

No, it is not recommended to plant a new tree over the top of a recently removed stump.

Simply plant the new tree adjacent to the stump, but keep the new planting hole at least three feet away from the stump to allow your new tree ample growing/rooting space (i.e., new trees need adequate mineral soil with good fertility and drainage for proper rooting and water/nutrient uptake).

Thanks for the service, what do I need to do to keep my trees healthy?

Immediately after trimming, water your trees heavily.Β 
Trees appreciate a thorough helping of water to help them recover. You should continue watering regularly, increasing water during droughts to prevent water stress, as water supports the new shoots that develop after pruning.

Do you take cash, check, or credit?

Payment can be made by cash or check. We do accept credit cards but there will be a 4% admin fee added to the total. Our crew will collect payment at the end of your service. We cannot accept payment by mail.Β 

Can I cancel my appointment?

We understand that life happens and that things come up but our calendar tends to fill up quickly. To avoid unhappy customers and unhappy crew members, appointments cancelled within 7 days will be subject to a $400 cancellation fee.

Customer Reviews

Excellent4.9β˜…β˜…β˜…β˜…β˜… Based on 327 reviews from review us onMargaret MichaelsMargaret Michaels β˜…β˜…β˜…β˜…β˜… The outstanding reviews are all well-deserved: this company knows trees! They are efficient, skilled, and work with precision, cleanup is impeccable, the entire operation runs on quality and customer satisfaction including pricing. We are customers for life!Eric WolfEric Wolf β˜…β˜…β˜…β˜…β˜… Jesse and his crew are first class and very professional. He has all the best equipment and is very knowledgeable and reliable. He removed a very large eucalyptus tree and went above and beyond we could not be happier with him! He will be our guy from now on and would definitely recommend him!!!Response from the ownerThank you so much, Eric! Brad ShottonBrad Shotton β˜…β˜…β˜…β˜…β˜… The team showed up on time and did really good work. The owner even called me directly with a concern for our property and worked with me to get it all worked out properly. Highly recommend!Response from the ownerThanks, we appreciate it, Brad! Diane GDiane G β˜…β˜…β˜…β˜…β˜… We contacted Arizona Tree Trimming and Removal after our neighbor expressed concern about our Texas Ebony tree blocking their driveway and causing a mess from the birds. I had another group trimming it in the last three years but decided to get a 2nd opinion. Jesse assessed both of our trees. We hired him and his team after learning it was trimmed incorrectly in the past. Wow! What a difference a licensed arborist can make! It looks healthy and attractive again. Jesse is professional and knowledgeable. Our trees will stay stronger now. Happy we mitigated the risk of them weakening from improper cutting and falling on our wall or house. Great job! Thanks to Jesse and his staff!Response from the ownerThank you so much, Diane! Lois LaMellLois LaMell β˜…β˜…β˜…β˜…β˜… The staff showed up on time and did a fantastic job!!When the job was completed my yard was cleaned up and my tree looked beautiful. I highly recommend Arizona Tree Trimming & Removal for any tree issues you may have.Thank you again for a job well done!Response from the ownerThank you so much for the business Lois AnnieAnnie β˜…β˜…β˜…β˜…β˜… The best! This company responded immediately to my distress call this morning! A big Saguaro was about to fall over on a well traveled, by car and foot, main street. Not one person I called locally would help: then a neighbor happened by and suggested these people. Bless her heart. I called, I think the owner actually answered the phone at 8 am on Saturday, and within three hours, ugly, dangerous Saguaro is no more. Thank you so very much! I would use them again in a heartbeat and will recommend!Response from the ownerGrateful for the opportunity thank you so much. Anita RobertsAnita Roberts β˜…β˜…β˜…β˜…β˜… We wanted a certified, insured arborist with a good reputation. We called Arizona Tree Trimming, spoke to Jesse the owner, and had a very competitive quote within 30 minutes; two large Chinese Elms beautifully trimmed the next day. The efficiency and competence of the job, in both response time and workmanship was a joy! The trees look beautiful, as only an accomplished arborist can achieve. The clean up is immaculate. The crew were even careful not to disturb the bird’s nest in our tree! Communication and customer service from first contact through job completion was so refreshingly thoughtful and urgent. I highly recommend Arizona Tree Trimming.Response from the ownerThanks so much Anita !! Neal WaddingtonNeal Waddington β˜…β˜…β˜…β˜…β˜… Arizona Tree Trimming service is second to none. The crew was professional, extremely competent and accomplished so much in a short period of time. Value for money and quality of work are excellent. Jesse and Sammi are the best!Response from the ownerGreatly appreciate the opportunity to trim your HOA community Neal R CusickR Cusick β˜…β˜…β˜…β˜…β˜… We had a huge tree fall down. AZ Tree Trimming And Removal were super responsive. Jesse answered my phone call right away. We were able to get scheduled for later that day, and the team came out, removed a gigantic Palo Verde, and a saguaro. Reasonable priced, very professional, great service. Thank you so much!Response from the ownerThank you for your business Amber Rodriguez SwensonAmber Rodriguez Swenson β˜…β˜…β˜…β˜…β˜… Needed help with removing a cactus. After numerous phone calls to companies this was the only company to give us a quote and was willing to fit us in quickly. The crew worked fast and efficientlyResponse from the ownerThank you Amber we appreciate you Patrick ShawPatrick Shaw β˜…β˜…β˜…β˜…β˜… Jesse and Sam worked quickly to get a crew out for a tree trim. The crew was on time, polite and thorough. Glad I called them back a year after the first time I needed their skills in a pinch.Response from the ownerAppreciate you Patrick !! Jeanie AJeanie A β˜…β˜…β˜…β˜…β˜… (This review is from my mother Marilyn M)The service was great. I can't believe how they cleaned up. They trimmed my very overgrown trees and all my overgrown bushes and trees. They took out dead trees. I would highly recommend them and will have them again.Response from the ownerThanks so much for the business Amberlyn MorganAmberlyn Morgan β˜…β˜…β˜…β˜…β˜… Very fast and efficient! The guys were professional and made sure to clean up all of the debris from the tree removal. Added bonus, they made sure that all the old branches that had fallen were taken away as well!! I am very happy with the outcome!!Response from the ownerThank you AmberLyn we appreciated the opportunity to serve you Debbie KelandDebbie Keland β˜…β˜…β˜…β˜…β˜… They deserve a thousand stars! I cannot express the wonderful job they did! They were on time, did an outstanding job, great clean up and my trees look incredible! Price was very fair!!!!This is my β€œGo to” company for all my tree trimming needs!Response from the ownerThank you so much for your business Debbie 🙏🙏🙏 we appreciate it !! Karen HernandezKaren Hernandez β˜…β˜…β˜…β˜…β˜… They did an amazing job on my house. They were able to get it done in one day and left it really clean. Would recommend!!Response from the ownerThanks so much Karen we appreciate you !! Malcolm HighMalcolm High β˜…β˜…β˜…β˜…β˜… Easy process from getting a quote, signing the agreement to getting it done. Crew were professional, efficient and knew what they were doing. Cleared all debris and left the area tidy. Would highly recommend this company.Response from the ownerThank you so much for your business Malcolm we appreciate you Tyler LeinTyler Lein β˜…β˜…β˜…β˜…β˜… We had a tall, dead/rotting, palm tree that needed to be removed. The staff was very responsive in providing me with information about their services, insurance coverages and a quote. After deciding to move forward, the crew came out when promised and made quick work of the tree and the best part, didn't leave any mess or damage behind. The tree was tucked into a walled area and I was concerned about how they could get the job done without any home or wall damage but they did great! When they were done it looked like there was never a tree there in the first place. I would ABSOLUTELY use Arizona Tree Trimming and Removal again for any tree trimming or removal needs.Response from the ownerThanks so much for the opportunity Tyler we appreciate you !! Diana OstbyDiana Ostby β˜…β˜…β˜…β˜…β˜… The tree trimmers were very efficient and did a fantastic job! My tree looks great and the trimming debris was removed from my yard. The scheduler was very kind and helpful too! I will definitely use Arizona Tree Trimming and Removal again and I will recommend this company to my neighbors!Response from the ownerThanks so much for the kind words Diana Fred DickensFred Dickens β˜…β˜…β˜…β˜…β˜… Jesse called within minutes of posting on Sunday 6/25/23, that we needed trees to be removal, trimmed and thinned. Once we discussed the job he told me the job could be scheduled Monday, 6/26/23. Pablo crew came as scheduled, all the work they did, was worth all the money. We will use Arizona Tree Trimming & Removal Scottsdale again and will refer their company. Great JobResponse from the ownerThanks so much for the kind words Fred Catherine MulhollandCatherine Mulholland β˜…β˜…β˜…β˜…β˜… Great crew. Clean, thorough. We had a huge project, including removal of a very tall palm tree, and periphery firebreak. All done in a day. Fair price for all they did.Response from the ownerThanks so much Catherine we appreciate the business Diane OzerDiane Ozer β˜…β˜…β˜…β˜…β˜… We needed two large trees to be aggressively trimmed and pruned. The crew did wonderful job. We will definitely use this company again.Response from the ownerThank you for the kind words Diane js_loader